Work Scopes
1,Network incidents & requests
2,Network projects delivery
Knowledge required:
switching: VLAN, Trunk,STP
routing: Eigrp, OSPF, BGP
OSI model: layer 1-layer 7
network protocol:arp,tftp/ftp dns,dhcp,https,snmp
wireless: Cisco controllers and APs, Flexconnect, debug
AAA Authentication: Cisco ISE, TACACS
application security: Zscaler,ZIA&ZPA
SD-WAN:VeloCloud
wireshark
Knowledge preferable:
checkpoint firewall
Teams voice
Microsoft Network Monitor
Interpersonal skills:
good communication skill, build good relationship with business users to improve their satisfaction with IT service, team spirit
English:
good command of English in Listening, Speaking, Reading and Writing.
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