微软中国(Microsoft)

北京 ·计算机软件 ·10000人以上

Support Engineer_Azure VM

20000-21000

无锡

不限

本科

全职

职位描述
The Azure IaaS VM Support Engineer will need to closely collaborate with PG engineering and operations, and other CTS engineers

responsibilities;
Customer Issue Resolution & Responsiveness
Drive the communication with the customer to ensure the customer has confidence on problem resolution provided by Microsoft.
Define and understand the customer issue by creating the adequate reproduction scenarios.
Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving.
Act as the second tier support to take the escalation and solve the customer issue from subsidiary.
Effective Communication & Collaboration
Training & Readiness

qualifications:
TECHNICAL SKILLS:
Knowledge of one or two of the following domains: Operating System/Virtualization, Microsoft Azure Platform, Storage.
Operating System/Virtualization
Familiarity with OS Internals concepts (Windows, Linux, etc), Storage, Active Directory and Security
Understanding of Virtualization concepts and virtual system administration
Experience with VM configuration and administration
Microsoft Azure Platform (as a plus)
Microsoft Azure architecture and its components (Fabric, Compute, Storage, etc)
Knowledge of Microsoft Azure Platform services
Azure Platform development and deployment concepts
公司介绍
世界500强,薪酬福利待遇好,注重员工职业成长,企业氛围极佳。
无锡市 新吴区 微软中国有限公司无锡分公司
员工点评

匿名用户

前员工-工作1年-北京

同事很nice,都很有实力。
公司整体很不错。
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面试经验

匿名用户

面试微软中国(M的交互设计师·北京

面试通过
多个大佬同时面试,但是每一个问题都很精准专业。
面试时讲了两个项目,大概1小时左右,问了很多关于背后逻辑的问题,问的很细,比如为什么选择使用某个特定交互形式,优势有哪些,背后的system等等。问题很多但是都是极为专业的。 ...查看全文
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