甲骨文(Oracle)

北京 ·计算机软件 ·10000人以上

Oracle EBS Senior Technical Consultant

30000-50000

北京

5-10年

大专

全职

职位描述
KEY OBJECTIVE:
Contribute to the profitability of Oracle Customer Services by providing technical support, business solution implementation and risk management, either on-site or through remote access, to assure the highest level of customer satisfaction.

RESPONSIBILITIES:
• Develop and deliver proactive support services for customers including design reviews, defining architectural alternatives, operational audits, availability studies, risk assessment and product release planning
• Provide support, when required, to customer situations where complex problem diagnoses, analysis and resolution require special situation management
• Ensure readiness for new product/feature introduction
• Deliver solutions to customers, debug for customers, and ensure product quality
• Depending on experience level, may address complex and critical customer issues requiring high level of technical expertise
• Provide pager/dial-in/on-site support to customer mission critical systems, to ensure customer systems/business stability and availability
• Forming effective professional relationships with Oracle Technical Account Managers, Oracle Product Support and customer, at all levels, to ensure customer satisfaction with Oracle's products and support organization

RELEVANT EXPERIENCE and TRAINING:

- B.S./M.S. in a technical field or equivalent experience required
- Minimum 8 years experiences as Applications DBA role and to support Applications Tech Stack and related technologies
- Proven experience with large scale implementations at Customer locations
- Solid experience in providing technical support on Oracle E-Business Suite R11i and R12.0.x to 12.2.x
- Experience with DB and EBS installation, upgrade, platform migration, patching
- Skilled in Ad Utilities (adpatch, admerge, adadmin, adsplice, etc.), cloning, forms and reports generation /compilation, IAS, Java, application server, apache, opatch, relinking, perl
- Core Oracle "DBA" with RAC, DG skills is must. Experience with Exadata is preferred
- SQL/PLSQL performance analyzing and tuning is a must
- Expertise in troubleshooting and debugging all the tiers in the applications tech stack
- Knowledge on various OS platforms especially Linux and Unix
- Able to handle Database Issues, mainly Oracle and SQL Server
- Analyze root cause of difficult problems involving multiple Applications modules / Tech Stack
- Experience with Weblogic server or other application servers is a must.
- Thorough knowledge of backup/recovery, patching, cloning, multi-tier install/upgrade
- Advanced knowledge of UNIX OS, networking and shell scripting preferred
- SaaS/PaaS experience will be an advantage
- Specific experience supporting Financials/Supply Chain modules, Order Management, Procurement modules will be an advantage
- Self-motivated, able to work independently and under pressure
- Good Communication skill and fluent in English and Mandarin, Cantonese is preferred
公司介绍
甲骨文公司(Oracle)是世界上最大的企业软件公司, 向遍及145多个国家的用户提供数据库、工具和应用软件以及相关的咨询、培训和支持服务。甲骨文公司总部设在美国加利福尼亚州的红木城,全球员工超过40,000名,2003财年收入达到95亿美元,是《财富全球500强》企业。自1977年在全球率先推出关系型数据库以来,甲骨文公司已经在利用技术革命来改变现代商业模式中发挥关键作用。甲骨文公司同时还是世界上唯一能够对客户关系管理―操作应用―平台设施进行全球电子商务解决方案实施的公司。
北京市 朝阳区 远洋·光华国际 21层
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现员工-工作1年-北京

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面试经验

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面试甲骨文(Or的产品经理·北京

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甲骨文面试不错的,样子丰富啊。
一面就见老板,人很NICE,但是老板不是技术出生,是做管理的,老是喜欢笑来化解尴尬。二面面技术,面试官是几个比较高级的职员,感觉素质不错。不过待遇一般,没有以前所说外企白领的感觉,比起互联网就更加不靠谱了。 ...查看全文
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