Act as a technical focal point in cooperative relationships with other companies.
Manage crisis situations that may involve technically challenging issues and diverse audiences.
Own and resolve technically complex mission critical or politically hot customer issues
Be responsive to customer needs which may sometimes require outside of normal business hours or on-call rotation.
Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code.
Stay up to date on the leading technologies and technical certifications. Contribute to product improvement, and participate in pre-release activities and BETA programs.
Development and delivery of training in person or remote to share knowledge with other engineers. Mentoring of new engineers;
Technical Requirements: (please detail this part for each POD)
Primary responsibilities and knowledge requirements include a thorough understanding of one or more of the following products/technologies:
Working experience in at least two of these languages: C#, Python, Node.JS, Java as well as T-SQL, U-SQL and R
Experience with big data processing environment, i.e. distributed compute infrastructure or open source like Hadoop, Spark, Hive, LLAP, Kafka, Storm.
Be familiar with Linux dev environment and restful services. Quick learning and troubleshooting skills are needed.
Experience in NoSQL concept, familiar with MongoDB, Cassandra API
Working knowledge of Azure machine learning or similar cloud service platforms is a plus