python高级工程师

Veeva is looking for a Managed Services Consultant who wish to become experts in our China Commercial CRM product, who has a passion for helping China domestic customers achieve their business vision. This role provides offsite, post-implementation services to the China domestic customers. This role will work with service, product and development team very closely who are based out of Beijing.

职责描述：
●Provide post-implementation System Consulting and Administration ●Communicate with China customers, gathering and analyzing requirements
●Support the customer-internal System Releases Cycle, including: oCustomer engagement for the new requirements oDesign and enable new product features oTier 2/3 Incident Trouble shooting oEnvironment Management oExecute Customer Change Request oData imports and exports maintenance oAdding/deleting/changing users, setting up security, changing territory and role hierarchy oBuild KPI reports based on customers’ requirement oUser training / feature education oBest practice sharing
●Willingness to “wear any hat” necessary to make the Customer successful
●Interact with Veeva Product Support on customer’s behalf Grow the capabilities of the team, develop best practices and accelerators

任职要求：
●​At least Bachelor’s degree in Life Science, Computer Science, Computer Engineering, or related degree
●Strong Technical background, 5+ years of experience in Python/Java and MySQL. Good understanding of software architect, data model, familiar with SQL
●Smart and eager to learn new things, ability to work independently in a fast-moving environment
●Ability to work under big pressure, always commit to the work assigned to him/her
●Excellent communication skills – ability to deliver formal presentation in the workshop, collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
●Ability to juggle and prioritize

Nice to Have
●​Wechat client development experience
●Customer service or consulting experience
●Fluent English language proficiency in both verbal and written English