SFE Manager

Primary Job Function
This role is responsible for supporting Retail & EC BU on target setting & allocation, territory design and optimization, customer segmentation management, incentive communication and dealing with appeals from field force as the business partner; and driving the channel strategy landing from SFE perspectives.

Core Job Responsibilities
 Understand BU and brands strategy, lead field force implementation including target chain/store selection, territory setting/optimization, target setting/allocation. Drive the optimization of target setting methodology.
 Lead the customer analysis; take care of the engagement planning, engagement tracking.
 Lead Retail Profiling, segmentation & targeting projects.
 Support BU on KPI (CRM etc.) tracking and discover the root cause of lagging and propose actions.
 Conduct regular analysis of productivity, performance of field force and work out improving areas with insights. Conduct ad-hoc analysis with BU requirements.
 Work as the window person of BU sales, incentive KPI etc. appealing. Facilitate required field training.
 Support field force on utilizing SFE platforms/systems/dashboards in their daily operation, bridge system issues with technical teams for resolution.
 Work as a key player of incentive framework design and communicate the incentive policy to all layers of field force.
 Contribute to chain/store potential project as key player.
 Contribute to sales line analysis & restructuring when there is a business need.
 Collect field force inputs and work with SFE peers to find improving areas and communicate back as a close loop.

Experiences:
• Bachelor’s degree and above
• 5+ years of total experience with deep understanding of core business of pharmaceutical
• SFE BP of Retail or operation in Retail BU(team) experience is a must
• Retail SFA project experience is a plus
• Project management experience is a plus