1.Supervise the implementation of housekeeping standards and procedures in relation to,recommended changes to these standards and training needs on an ongoing basis
监督客房部各项标准和工作程序的执行,就这些标准和培训需求提供持续性的改进建议
2.Open and close the shift and ensure effective shift hand over
负责管理接班和交班工作,以确保交接班过程的有效进行
3.Distribution and collection of keys, Perform Room allocations, Perform Room inspections,Prioritise arrival rooms,Liaise with Front Office for guest and hotel requirements
分发和收集钥匙,分配客房,检查客房,排列抵店客人客房的优先顺序,配合前台满足酒店和客人的要求
4.Ensure guest valet is processed and delivered in a timely manner
确保及时为客人提供洗衣服务并送还
5.Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories)
协调特别项目(如参观客房,除虫,窗户和地毯的清洁,客房供应量)
6.Management of lost property for the hotel
管理酒店的遗失财物
7.Manage storage areas,Maintain adequate stock levels,Complete stock takes as required