1.Warming-up: Watch the first video of Apple store opening near the west lake, and then givecomments.
2.First stage:Group work: 4 Scenarios, prioritize them/give the reasons/ also the solutions to thesesituations. Meanwhile, write everything on board as much as you can. Time pressure:12 min.Ask questions: 2 min, as much questions as you can.Group work again: 5 min, thinking about how to present later. Meanwhile, deal with anotherscenario. Review the points that need to cover.Present: 5min, free presentation.Feedback: talk about how to improve if there is another chance.Feedback: give the feedback of person on your left.3.Second stage:Qestion and individual answer.
3 questions:1. Tell us a time when you need to learn something quickly and how did you do withthat?2. Tell us a time when you have first impression of a person and then realize it’s wrong?3. Tell us a time when some people or some events really frustrate you?4.Third stage:Open questions from interviewees.面试官印象：面带微笑，极具亲和力和感染力，职业：时刻记录着即使面试者在发言；笑脸与严肃脸转换自如；对面试流程很熟悉，节奏把握得当。